Surrendering a pet

Please note, due to limited resources we don’t always have capacity to accept every surrender into our care. To request assistance with surrendering, send through the below information and we will advise if we can assist.

If your pet is desexed and microchipped, you may choose to rehome your pet directly to it’s new home using our highly successful Rehoming Service.

To assist us to help more pets in need, please donate.

Before surrendering

We understand that there are circumstances from time to time where the need to surrender a pet can arise.

Before considering surrendering, please get in contact with us if you would like advice on how to handle difficult behaviour your pet may be displaying. We have had great success in solving many challenging behavoural issues leading to less pets needing to be surrendered or rehomed.

Our screening and adoption process is highly regarded in our community. It is designed to minimise the risk of your pet ending up in a stressful pound, RSPCA shelter, dog fighting ring, hoarding situation, being rehomed many times or to irresponsible people. We always strive to match pet(s) to new owner(s) to the best of our ability. We always keep bonded pairs together. If your case is sensitive (e.g. domestic violence) please advise us ASAP and we will provide alternate instructions.

The cost

Unlike other places in the ACT, we do NOT charge a fee for surrendering pets into our care.

As we rely solely on donations from the community and have no Government funding, we have very limited resources. We greatly appreciate donations to support our vital work. We go above and beyond to ethically rescue and rehabilitate pets in need, saving thousands of animals each year.

Info needed

To surrender your pet please send through any of the following information you may have:

  1. pets name and age
  2. reason for surrender
  3. any vet records (e.g. evidence of desexing, microchip, vaccinations)
  4. any behavioural or medical concerns (incl medications)
  5. food the pet likes
  6. photos 
  7. what the pet likes, dislikes and would suit (please include suitability with cats, dogs, young kids, etc)
  8. your name, address and phone number

The outcome

Once we receive your request it will be triaged and you will receive information on if and when we can take your pet into care. Following this you will receive instructions on pickup or drop off for your pet to come into our care.

We endeavor to get back to your enquiry as soon as possible but please understand we can easily have 50 or more foster pets in our group at any given point in time. Our busiest time of year is September to April (kitten season).

We kindly ask that you don’t request help from other rescue groups until you hear back from us as it wastes valuable resources to have multiple groups assess applications and move fosters around to fit in new fosters when they don’t eventuate. We work with a number of ethical rescue groups in our region to share resources and save more little lives.

Alternate surrendering options

We kindly ask that you don’t request help from other rescue groups until you hear back from us as it wastes valuable resources to have multiple groups assess applications and move fosters around to fit in new fosters when they don’t eventuate. We work with a number of ethical rescue groups in our region to share resources and save more little lives.

If we are unable to take your pet into our care, you can seek assistance from:

For farm animals we suggest contacting one of the following farm animal sanctuaries:

For wildlife in the ACT, please contact